Introducing Blake — AI Triage Agent

Stop wasting genius on password resets

ProBound deploys AI voice agents that resolve IT tickets instantly, plug into the tools you already run, and keep support live 24/7 — without adding headcount.

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92%
First-contact resolution
$32K
Avg. cost savings tracked
500+
Tickets resolved, single view
24/7
Always-on coverage

Built for support desks that can't afford to slow down

Move faster, scale smarter, and work securely with AI agents your team can trust — backed by enterprise-grade security and integrations that fit the tools you already run.

01

Always-on AI teammates

Blake handles calls, tickets, and requests 24/7 — no breaks, no burnout, no coverage gaps overnight or on weekends.

02

Fits your existing stack

Connects directly into ConnectWise, Jira Service Management, Autotask, and SuperOps — no rip-and-replace required.

03

Full visibility, in real time

Track agent performance, resolution rates, and cost savings from a single dashboard — no guessing what's getting solved.

Hire and deploy an agent the way you'd hire a tech

Four steps, no coding required — from pinpointing the tickets worth automating to watching the savings show up on your dashboard.

01

Hire your agent

Pinpoint repetitive tasks like password resets, access requests, or basic troubleshooting for ProBound to handle instantly.

02

Connect your tools

Link your agent directly to ConnectWise, Autotask, or Jira. Tickets update and close automatically, in sync.

03

Deploy your agent

Launch a tailored agent in minutes, not months. It starts handling real tickets and requests from day one.

04

Track & improve

Monitor performance, cost savings, and time saved on clear dashboards, so you can keep scaling with confidence.

From call to resolution in seconds

Your AI agent answers, resolves what it can, and escalates what it can't — always with full context attached.

Client calls

Answered instantly

Blake greets the caller by name, verifies identity, and identifies the issue before a human ever would.

00:00 — 00:05
AI handles request

Resolved on the call

Password resets, basic troubleshooting, and ticket creation happen live, with full PSA integration.

00:05 — 00:40
Smart escalation

Handed off, with context

Anything complex routes to your team with the full conversation history attached — no repeat explanations.

If needed

Integrate with the tools you already use

ProBound connects effortlessly with the platforms your team already lives in — no complex setup required.

ConnectWise
Jira SM
Autotask
SuperOps

What teams ask before they switch on Blake

Ready to transform your support operations?

Reduce ticket volumes, improve client satisfaction, and scale your business without expanding your support team.

Book a demo